Shipping policy

Processing time

Orders are processed within 1–3 business days. You'll get a confirmation email with tracking once your order ships.

Delivery time

Estimated delivery is 7–15 business days depending on your location. 

Shipping cost

Calculated at checkout.

Tracking

Every order includes tracking. If your tracking hasn't updated in 7 days, email moontivo@gmail.com and we'll look into it.

Where we ship

We currently ship to United States and Canada / worldwide.

Delays

Occasionally carrier or customs delays happen and are outside our control. If your order is significantly late, reach out, we're here to help.